The Capita Group PLC

The Capita Group Plc is a professional support services organisation based within the UK. Employing over 17 000 people across a network of 200 sites, the Capita Group delivers an integrated range of professional support services on long-term contracts across the following sectors:

• Local government
• Central government
• Education
• The Private sector
• Capita Group also delivers services to the Health Sector

The services that the Capita Group provides are essential to the smooth running of the operations of their clients. They therefore aim to improve the quality of the service they deliver to their clients and reducing the cost of delivery to them.

Capita Group and the Local Government

Having created a trusting and long term working relationship, the Capita Group provides services and advice to over 350 authorities nationwide:

• The Capita Group delivers accessible public services through the latest communications channels.
• Adopting a partnership approach to raise service quality as well as driving down costs
• Focusing on citizen services by being responsive, accessible and flexible

The Central Government and Capita Group

The Capita Group work with Government bodies to explore ways to provide better services by utilising their core skills in consultancy, process re-engineering and ICT:

• Capita Group works to deliver services in new ways by balancing innovation with their experience and skill
• Aiming to dismantle traditional departmental barriers so as to provide a more simplified route to seamless public services
• Helping the Government's modernising agenda in reducing costs and increasing public access.

Capita Group and Education

The Capita Group are helping the education sector raise standards by reducing the administrative burdens of education providers thereby allowing them to focus on teaching.

The Private Sector

Capita Group help their clients' businesses concentrate on their core operations by improving the quality and efficiency of their services and their working environment.

Source: www.capita.co.uk

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